Guide

Empty workspace to first billed call.

This is the same checklist the console shows on your first login, with the reasoning behind each item.

  1. 01
    Verify email, name the platform

    Your workspace, portal, wallet ledger and bid endpoint already exist. Naming the platform is what agents will see, so pick the brand, not the LLC.

  2. 02
    Brand it

    Logo, colors, support address. Map your domain with a CNAME; certificates issue on their own. Check the login page on your phone before moving on.

  3. 03
    Publish one line

    Name, vertical, price, qualifying time, open or invite-only. Start with one line and a mark you can defend from your talk-time data.

  4. 04
    Attach a number

    Buy a DID in the console or attach one you own. Ring it from your cell and confirm the line answers.

  5. 05
    Paste the bid endpoint into your ring tree

    Add SendAvata as a buyer in Ringba, Retreaver or CallGrid. Set the timeout you actually use. Fire a test ping and watch it land in Call ops.

  6. 06
    Onboard two agents, not twenty

    Have them apply on your domain, fund a small wallet, join the line, go online. Watch presence flip on the live floor.

  7. 07
    Run shadow mode against your current router

    Let both receive the same traffic for a day. Diff the decisions. Fix what's different. Then cut over.

  8. 08
    Bill the first call, check the ledger

    Confirm the charge appears on the call, in the wallet and in the workspace ledger with the same amount. Reconciliation on the overview should read balanced.

What to verify before you tell anyone

  • The portal loads on a phone under your domain with your mark.
  • A test call from your own cell rings the agent's browser and bills at the mark.
  • A top-up from the portal lands in the wallet and on the ledger.
  • A dispute opened from a call shows up in the console queue.

If all four pass, you're live. If one doesn't, it's a configuration issue and the console tells you which.

Start now

Your branded portal, live in two minutes.

No demo, no sales call, no card. Create the workspace, drop your logo, paste one URL into your ring tree.

  • Portal, wallet and bid endpoint provisioned on signup
  • Shadow mode beside your current platform
  • Founding pricing locked 12 months, $0 setup

Free to set up. No card. Your portal, wallet and bid endpoint are live in under two minutes.